FAQs

Your APmS representative will assist in arranging this but to guarantee special assistance boarding the aircraft you will need to contact the airline directly. If you feel you need a wheelchair on the day, your APmS representative will endeavour to assist but this cannot be guaranteed and is subject to availability.
Unfortunately, we cannot assist with unaccompanied minors. All passengers under the age of 17 must be accompanied by an adult.
We will stay with you until the scheduled departure time that we had been given. If you require us to stay longer further charges may apply, please see terms and conditions.
We will make every effort to accommodate last minute requests; however 24 hours’ notice id preferred. You can book in however long in advance you want to. If you are travelling within the next 24 hours then you will need to email directly to info@thebaliconcierge.com to book your service to check availability.
Please send us emai at info@thebaliconcierge.com and one of our concierge experts wil assist you with quote.
Yes. Our dedicated team can assist you with all of your ground transportation and hotel bookings.

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