FAQs

Because The Bali Concierge has upgraded its fast track service to airport concierge or APmS (Airport Premium Service).
Please check your Spam folder on your email.  If you still have not received the confirmation email from The Bali Concieger , please inform us on +62 811-3961-522 (Whats App) or send us email through info@thebaliconcierge.com.
All of our representatives will be in yellow and green uniform with a name badge. We will be waiting for you at our counter at Arrival Hall (near the door) before the VOA and Immigration counter. 
In order to contact you easier and inform detail information to you where to meet at airport. 
Please contact us on or inform us through email info@thebaliconcierge.com . We will respond  soon with confirmation of the change.
Please contact us on +62 811-3961-522 (Whats App) or info@thebaliconcierge.com . We will try to find you.  
If you inform us less than 48 hours of your flight schedule, the charge will be apply  IDR 300,000 per pax.
No. Please contact the airline to book your seat on the plane.
Yes. Our representatve will assist you to take care and carry your luggage although during security check.
Please show your confirmation booking email from The Bali Concierge and your identity card or passpor to our representative.  

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Experience

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Lounge

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Transport Service

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Cruise Fast Ferry

About Candi Cruise Fast Ferry:

 - The Largest Farry Cruise to Penida. 88 GT large

- Maximum speed and low noice. The cruise is powered with 2 unit engines from Hyundai with 360 Horse Power each and 1 Units Engines from Hyundai with 1050 Horse Power

- The Safest Ferry Cruise. Candi Cruise qualified in International Ship Security Certificate. Equipped with sophisticated navigation system, high standard life jacket, and liferaft.

- Most Comfortable. Our large cabin equipped with Air Conditioner, bigger seat, and many facilities for your comfort.

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