FAQs

 please email info@thebaliconcierge.com or +62 811-3961-522 (Whats App) for a replacement of booking confirmation.
Yes. Our representative is able to help you to book and pay for lounge at  airport.
No from The Bali Concierge. But you can ask the airline of your flight.  
At Drop Zone in airport area. We need your number or your driver's number, so we can can arrange the meeting easier.  
On your arrival, the meeting point is at  air-bridge or at Arrival Hall. On your departure, the meeting point is at Drop Zone at airport.  
Our fast track representative will be speaking with the airline of your flight. Maybe they will charge you more.  
Please keep in touche with our representative  or our staff on Whats App chat or email, and explain us the reason, for example: you missed your flight, disaster occurs, etc.  
Please inform our staff about your special request or assistance. If you need a wheelchair, please inform the airline of your flight.
No. All passengers under the age of 17 must be accompanied by an adult.
Our representative will accompany  you untill your departure schedule. If you ask us to stay longer due to disaster occurs, no charge will be applied. But if you ask us to stay longer due to you missed your flight, charges will be applied.  

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Experience

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Lounge

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Transport Service

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Cruise Fast Ferry

About Candi Cruise Fast Ferry:

 - The Largest Farry Cruise to Penida. 88 GT large

- Maximum speed and low noice. The cruise is powered with 2 unit engines from Hyundai with 360 Horse Power each and 1 Units Engines from Hyundai with 1050 Horse Power

- The Safest Ferry Cruise. Candi Cruise qualified in International Ship Security Certificate. Equipped with sophisticated navigation system, high standard life jacket, and liferaft.

- Most Comfortable. Our large cabin equipped with Air Conditioner, bigger seat, and many facilities for your comfort.

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